What about us? Why to contract a XyOn-Servers? How do I contact with XyOn-Servers? Which are our supplies? How could I know the XyOn quality?Which are our machines and their connectivity? How could I test XyOn services? I am convinced, how do I contract a server in XyOn? I have already made the transference. Now what? I have a query about the service. Who should I ask? Will I be notified before expire my service? I am very happy with your service, How do I renew my service? I want to renew but I would like to add more. What do I do?   Question: What about us? Answer: XyOn-Servers LIMITED LIABILITY COMPANY is one of the greater companies dedicated to the gaming world of Spain, with one of the best national and international level pings. Shortly also we will offer another type of services like Web Hosting, Psybnc, etc. But always with the same quality and service that have characterized us from our beginnings return up Q: Why to contract a XyOn-servers? A: Simply, for our service quality. XyOn is constituted by a group of people who daily guarantee this quality. You will always have support. Other companies don’t guarantee it by a written way. return up Q: How do I contact with XyOn-Servers? A: By several ways: 1- In the Contactsection our emails are included to answer any doubt, consults, complaint or suggestion. 2- Through IRC. You can find us in the #xyon-serverschannel of Quakenet (irc.quakenet.org), if we are not in front of the PC, we have a BNC System to send us the private messages while we are offline. 3- Through MSN Messenger. In the Contactsection our messenger addresses are also included to direct contact with our clients. 4- Through ICQ. In the Contactwe are also included with our ICQ numbers. 5- Through Online Atenttion in our web you can contact with us in real time or to send a message if we are ocuped. return up Q: Which are our supplies? A: In the “Price” section you have a complete price manager , where you can modify the different options for the selected server and see the discounts for prolonged hiring. All of it with few clicks. return up Q: How could I know the XyOn quality? Which are our machines and their connectivity? A: At this moment we have more than 150 active servers, which give us a capacity over 2100 simultaneous players. Always with the quality that all of them are deserved. This is possible thanks to the last technology and optimal configurations that XyOn-Servers offers with the best quality. Our machines have the next specifications: : Supermicro servers Intel Xeon P4 dual processor with Hyper-threading and from 2,4 Ghz to 3,2 Ghz speeds with to 2mb of cache in each processor. From 2 to 3 GigaBytes DDR ECC Double Channel RAM Memory in each machine Two network card Intel Pro Server Gigabit for machine with redundancy and load balance. 10.000rpm SCSI or SATA hotswap hard disks in Raid (Mirroring System). Thus avoiding any lost information for hard disk failures. Also we have the best connectivity, thanks to that all our machines are located in the internet neutral point of Spain (Espanix Datacenter) connected to a 50Gbits/secBackbone without consumption limits. To not lose any productivity in our services and thus you receive the quality that you are deserved for, we counted on machines under Windows 2003 Server and machines under Linux; By this way we obtain an optimal game quality appropriated for the best operating system perfomance. return up Q: How could I test XyOn services? A: Yes. You can solicit to test anyone of our servers through IRC or mail . return up Q: I am convinced, how do I contract a server in XyOn? A:You must follow these simple three steps: 1- Subscribe to our Web, in the Register section, you'll receive an email with your nick and password. 2- Fill the Service Reserve form , located in the main menu, next to "Register. Then you must elect the service that you want to pay and click on the buttom next. You must be fill the forms and we send you an email with our account, you can pay with PayPal also. 3- Make a bank transference in the indicated account or with PayPal. return up P I have already made the transference. Now what? A: In XyOn-Servers we have a quite fast active time, since at the moment we don’t have waiting lists. That same day or, at the most, in a term of 24 hours after the transference is effective, you will receive an email with all the data of the contracted service to be able to begin to enjoy your server as fast as possible. * In order to make agile this process, since the transactions between banks usually last a pair of days, it is recommended to make the transference in any branch of "La Caixa". If it’s been made in any other bank, and the two days pass, you cand send us a scanned image of the paying-in slip by mail. return up Q: I have a query about the service. Who should I ask? A: If a technical configuration, use, or adding things to your game server. As a customer you have access to our support area. There are hundreds of tutorials and guides on how to use and improve your server. To access the support area. You must be logged on the website with the user which you registered for the reservation. Then go to "Clients" and select "Support Area". If your query is on another topic. Check the menu Contact to find out who you have to go. return up Q: Will i be notified before expire my service? A: Yes. Five days before conquer you will receive an email recalling you its expiration. return up Q: I am very happy with your service, How do I renew my service? A: Only you must transfer the money before its expiration, you must indicate as concept the name of the clan or the person that it contract. return up Q: I want to renew but I would like to add more. What do I do? A: Choose in the price configurator what you need. Send us an email to the Department of Sales indicating what you need and the amount you see on the web. return up return to main

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